Call Center Agent

Company: VirtualVocations
Location: Vista
Posted on: May 7, 2025

Job Description:

A company is looking for a Call Center Agent - Dealer Parts Support.
Key Responsibilities

Own the customer experience by promptly answering dealer inquiries and ensuring high satisfaction
Build and maintain partnerships with external and internal stakeholders to resolve part availability needs
Provide detailed documentation of correspondences and support services to dealers to reduce Total Vehicle Downtime

Required Qualifications

High School Diploma/GED
2+ years of customer service related work experience within an office setting
Ability to work flexible schedules with rotating shifts between 7AM and 6PM Central Time
Typing speed of at least 35 words per minute

Keywords: VirtualVocations, Palm Desert , Call Center Agent, Sales , Vista, California

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