Dispatcher - JW Marriott Desert Springs Resort & Spa (140023LU)
Location: Palm Desert
Posted on: September 30, 2024
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Job Description:
It?s a powerful feeling, to belong. It?s inspiring people to do
more than they thought they could. It?s leading the way by rolling
up your sleeves to accomplish a common goal. It?s taking a passion
and turning it into your vision. Belonging is what it feels like to
work at Marriott. If this sounds like the place for you, join
us.
The JW Marriott Desert Springs Resort & Spa, located at 74855
Country Club Drive, Palm Desert, CA 92260 is currently hiring a
Dispatcher.
Responsibilities include: Review shift logs/daily memo books and
document pertinent information in logbooks. Receive, record, and
relay messages accurately, completely, and legibly. Contact
appropriate individual or department (e.g., Bellperson, Front Desk,
Housekeeping, Engineering, Security/Loss Prevention) as necessary
to resolve guest call, request, or problem. Dispatch bell staff or
valet staff as needed. Communicate parking procedures to
guests/visitors. Maintain security of vehicles and vehicle keys.
Monitor and maintain safety, security, and cleanliness of parking
areas/levels, and report any vehicles/safety hazards, unauthorized
personnel, or potential security problems to the
manager/supervisor. Notify Loss Prevention/Security of any guest
reports of theft. Answer, record, and process all guest calls,
requests, questions, or concerns. Follow up with guests to ensure
their requests or problems have been met to their satisfaction.
Follow all company policies and procedures; ensure uniform and
personal appearance are clean and professional; maintain
confidentiality of proprietary information; protect company assets;
report work related accidents, or other injuries immediately upon
occurrence to manager/supervisor. Welcome and acknowledge all
guests according to company standards; anticipate and address
guests' service needs. Speak with others using clear and
professional language; answer telephones using appropriate
etiquette; exchange information using electronic devices. Develop
and maintain positive working relationships with others; support
team to reach common goals. Enter and locate work-related
information using computers and/or point of sale systems. Stand,
sit, or walk for an extended period of time or for an entire work
shift. Read and visually verify information in a variety of
formats. Move, lift, carry, push, pull, and place objects weighing
less than or equal to 10 pounds without assistance. Perform other
reasonable job duties as requested by Supervisors.
To submit your application for this job, please go to:
https://marriott.taleo.net/careersection/2/jobdetail.ftl?job=140023LU
Marriott International is consistently recognized as an employer of
choice around the globe by FORTUNE and Working Mother magazines,
DiversityInc, Great Places to Work Institute, and the CRF institute
among others. Visit our newsroom to learn more:
news.marriott.com
Connect and network online with us:
www.facebook.com/marriottjobsandcareers
www.twitter.com/marriottcareers
www.linkedin.com/company/marriott-international
www.weibo.com/marriottcareers
Marriott International is an equal opportunity employer committed
to hiring a diverse workforce and sustaining an inclusive culture.
Marriott International does not discriminate on the basis of
disability, veteran status or any other basis protected under
federal, state or local laws.
Keywords: , Palm Desert , Dispatcher - JW Marriott Desert Springs Resort & Spa (140023LU), Other , Palm Desert, California
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