Director of Customer Experience
Company: VirtualVocations
Location: Vista
Posted on: May 10, 2025
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Job Description:
A company is looking for a Director of Customer Experience to
lead their customer experience organization.
Key Responsibilities
Oversee customer support operations to ensure efficiency and
scalability
Develop and execute a customer experience strategy aligned with
company objectives
Build and mentor a high-performing team of customer support
managers and representatives
Required Qualifications
10+ years of experience in customer experience leadership roles
Experience in building and leading large customer support teams
Proven ability to develop comprehensive customer experience
strategies
Strong analytical skills to interpret data and drive decisions
Ability to thrive in a fast-paced and dynamic environment
Keywords: VirtualVocations, Palm Desert , Director of Customer Experience, Executive , Vista, California
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